Tuesday, May 30th, 2017
We just recently launched a dramatic overhaul of our real-time analytics app, Live iOS!
This new version is a primarily stylistic update, but we’ve also shifted some of the ways we prioritize how you can view your information. While we still provide your data in real time, the app is more focused on providing precise snapshots of your recent sales and other customer activity.
Tuesday, January 24th, 2017
This month, we rolled out some major changes to our Customers section.
With our new search and filter tools, you’re able to find customers more easily than ever, along with the brand new ability to add all sorts of columns and filtering options to your lists. (more…)
Monday, December 12th, 2016
Last week, we redesigned and reorganized a major section of our Admin.
The brand new Marketing section combines the tools previously found in the Promote and Connect sections, making it easier to find and use features like embedded checkout, social media settings, and email campaigns. (more…)
Wednesday, November 2nd, 2016
Have you checked out our new data tool, Timelines?
You can view timelines of your ticket sales data (and more!) for up to 8 of your events. Compare and contrast the sales life cycles for different events to see sales trends. You can even use the alignment tool to see sales patterns starting from each event’s sales open date or last ticket sold.
Thursday, October 20th, 2016
Did you know you can change the content on your print-at-home tickets?
Request a customized ticket layout from our Client Services team, and send us your content for everything from ads for your partners to special instructions for your customers.
Wednesday, September 14th, 2016
Noticed anything new in the Admin lately?
You may have seen a blue circle with a question mark in the bottom left — that’s our new help widget. Mouse over it for a list of options that can help you with your ShowClix account, including related help articles for that section, a link to submit support tickets, and even a form to request a demo on a particular feature.
Wednesday, August 31st, 2016
We’ve covered Agent in previous how-to guides, primarily using it as a high-level marketing tool capable of contacting you when certain things happen in your account. Did you know that Agent can actually make adjustments to your events, though?
Thursday, June 9th, 2016
With our Email Campaigns feature, you can conveniently send messages to lists of customers from your events. When conducting mass email campaigns like this, there are typically two major types of communication: operational and marketing.