Thursday, March 22nd, 2018

10 Questions Your Event Staff Must be Able to Answer

Your event staff is a well-oiled machine, working in each of their specific roles to make sure event day goes off without a hitch. That being said, each and every one of your on-site staffers are acting as ambassadors for your event. Keep attendee satisfaction at an all time high by making sure your entire event staff can answer these ten common questions: (more…)

Monday, February 12th, 2018

Meet the Team: Tara Friel, Event Operations Coordinator

Event day is when all the countless brainstorming, planning, and organizing sessions come to fruition in the form of a unique experience and atmosphere for attendees. Today, we are very excited to talk with our Event Operations Coordinator, Tara Friel, who works behind the scenes preparing for our partners’ events. (more…)

Wednesday, February 7th, 2018

Event Postponed: What You Need to Do the First Week

Let’s face it, sometimes event postponement is unavoidable. How you communicate it to your customers during the first week can make all the difference in perception and overall customer experience. Check out our team’s event postponement communication tips below, and keep them in mind when planning your next event. (more…)

Thursday, January 4th, 2018

Ticketing Services You Need in 2018

As we enter a new year, now’s the perfect time to reevaluate your ticketing partner’s services to see what is most important to the continued success of your events. Is there anything you may be missing that could help take your event to the next level? (more…)

Tuesday, December 19th, 2017

5 Things to Ask Your Potential 2018 Ticketing Partner

As you welcome in the new year, you’re likely considering everything 2018 will have in store for your organization: new events, new technology, and new opportunities. With all these changes, you’ll need a reliable ticketing partner who will be by your side every step of the way. But with many options, how can you be sure you’re making the right decision for your events? (more…)

Tuesday, July 18th, 2017

What To Consider When Creating Your Admission Strategy

Whether your event is hosting thousands of cosplayers, families with children, or thirsty beer festival attendees, the primary goal of your admission process is always the same: getting people into your venue as safely and quickly as possible. 

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Tuesday, November 15th, 2016

10 Event Day Essentials

Time is of the essence on the day of your event. Both you and your staff are running on high alert making sure those plans you worked on for months are being properly implemented. But as any experienced event professional knows, there are going to be a few event day bumps.

To ease event day stresses, our Event Ops team’s shared their top 10 event day essentials!

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Thursday, October 22nd, 2015

Our Event Ops Experts Talk Team Event Day Prep for Pop Culture Conventions

Every great event is made possible by a hard-working team behind it. In the days before a pop culture convention (con), our Event Ops team is packing, planning, reviewing, and traveling on-site to ensure that our partner’s event runs smoothly. Being an event expert is important, but we believe teamwork is an integral part to event success too.

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Thursday, October 22nd, 2015

RFID Technology is Perfect for Pop Culture Conventions

“What we did as a collective team was mind blowing.” ReedPOP Global V.P. Lance Fensterman said about our RFID technology. “It was the most successful entry experience in the history of New York Comic Con.”

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Friday, February 13th, 2015

The Latest Version of Axess Lets You Scan Tickets with Android Phones

The wait is over. (more…)