Wednesday, February 6th, 2019
We’re all familiar with the phrase, “the show must go on,” but if your top billed performers cancel, your venue falls through, or the weather becomes uncooperative, this can be much easier said than done! The best way event organizers can work to avoid an all-out cancellation is by putting preventative measures in place well before show day. Read on for our event experts’ advice on avoiding four common causes of event cancellations.
Wednesday, January 30th, 2019
Comic cons, gaming expos, and fandom events of all shapes and sizes have grown into a massive industry, with new and exciting events coming to life everywhere you look. To stand out amongst competing events and continue to be successful, fandom event organizers need to know they’re partnering with a ticketing provider that offers premium services and hands-on experience to help them grow their businesses.(more…)
Wednesday, October 31st, 2018
Regardless of the season, it’s important to be prepared for unexpected weather issues surrounding your event. When you have to make the tough call to postpone, change, or cancel, you want to make sure your customers understand the situation as thoroughly as possible. Luckily, event organizers have more options at their disposal than ever before to stay in quick, easy contact with their ticket buyers! Read on for our breakdown of tools you can use to best keep your ticket buyers informed in the event of inclement weather. (more…)
Tuesday, October 23rd, 2018
As an organizer of special exhibits, pop-up museums, or other walk-through attractions, you know exactly what it takes to present an immersive experience that keeps attendees pouring through the door. Such a high level of popularity, however, can become overwhelming without the proper tools in hand. By employing an event ticketing partner with a powerful timed entry solution, you can eliminate excessive on-site queuing, staffing challenges, and missed ticket sales by accurately distributing and anticipating attendee levels throughout the entire run of your event.
Thursday, September 6th, 2018
When your ticket sales pick up and your fan base grows, so does your customer support inbox. With a relatively lean event staff, your best decision may be to utilize an outside customer support team. How, then, can you be sure that an external call center will provide top-notch support to your customers, while maintaining a consistent experience and event branding every step of the way?
Tuesday, May 29th, 2018
You’ve likely been hearing more about RFID (a.k.a. radio-frequency identification) and its growing presence in live events over the past few years. With all this buzz, you may be wondering what RFID can do to improve your event. What you may not have realized, is just how versatile this technology is!
Tuesday, May 15th, 2018
Your pop-up museum has built a huge following on social media, and ticket sales are going great, but you’re looking to drive even more revenue. Offering products and add-ons alongside your online ticket sales is the perfect way to do this. Read on for our event experts’ suggestions on the best products to offer to your pop-up attendees! (more…)
Tuesday, April 24th, 2018
Pop-up museums and exhibits are taking the event scene by storm, and it’s easy to see why. These events offer exciting, interactive experiences, unique photo opportunities, and so much more. With these events being in such high-demand, organizers need to make sure they are partnering with the right ticketing platform for optimum success. (more…)
Thursday, March 22nd, 2018
Your event staff is a well-oiled machine, working in each of their specific roles to make sure event day goes off without a hitch. That being said, each and every one of your on-site staffers are acting as ambassadors for your event. Keep attendee satisfaction at an all time high by making sure your entire event staff can answer these ten common questions: (more…)
Wednesday, February 7th, 2018
Let’s face it, sometimes event postponement is unavoidable. How you communicate it to your customers during the first week can make all the difference in perception and overall customer experience. Check out our team’s event postponement communication tips below, and keep them in mind when planning your next event. (more…)