Wednesday, December 6th, 2017
Our talented Client Support team is essential to our success at ShowClix. These individuals train and support our partners regarding everything from event set-up to ticket on-sales and beyond. Today we chatted with Jessica Merritt, our Client Support Representative devoted to assisting event organizers on a daily basis. (more…)
Monday, November 6th, 2017
Our Marketing Services team works alongside many of our event partners to build marketing strategies that engage customers, drive ticket sales, and help gain new insight into their business. Today we’ll meet Ashley Ranich, our Marketing Services Specialist, who works closely with our partners to provide data-driven marketing support that increases revenue and drives long-term ROI.
Wednesday, October 4th, 2017
Our Internal Information Technology department is vital to our company’s day-to-day functions. With the ability to diagnose and resolve any technical hardware or software issues promptly, this department is what keeps the daily workflow at ShowClix secure and efficient. Today we’re happy to introduce Jon Brown, our Internal IT Specialist, whose main duties include making sure our resources are always up and running at full capacity. (more…)
Friday, September 8th, 2017
Our Client Success team manages our partner relationships from sign up to event production and beyond. Meet one of the newest faces in our Denver office, Taylor Gustafson, who comes to us with a unique background working with music festivals in the Midwest!
Thursday, August 17th, 2017
Our Client Success team is made up of event professionals with years of hands-on experience managing and working at events. They take the time to learn everything about our partners and become their personal consultants for best practices and future event planning. Today, we are excited to introduce our Client Success Manager-West Coast, Andrew Toilolo, who comes with over 10+ years of experience in the event industry.
Tuesday, July 25th, 2017
The Production Support team at ShowClix is a critical part of our continued success. They are responsible for handling custom development projects for our partners, building quality internal tools, and helping with the day-to-day maintenance of our platform. This month, we are excited to feature Kyle Wetherald, one of our Production Support Engineers. (more…)
Wednesday, June 28th, 2017
In every organization, the sales team plays a pivotal role in the success of the business. At ShowClix, our sales team bridges the gap between a potential partner’s needs and the products and services we offer to fulfill those needs. Today we are excited to introduce Jim Barczak, our Director of Sales and Client Relations, who brings over 20 years of ticketing industry experience in Sales and Marketing. If there’s a ticketing company you know of, there’s a good chance Jim has worked with them. (more…)
Wednesday, May 17th, 2017
As the complexity of software grows, so does the need for more Quality Assurance (QA) methods. While QA at ShowClix focuses widely around testing our products thoroughly before they are released, we are also focused on a higher goal: ensuring that every product that we deliver is of its finest quality possible. Today we are excited to chat with our Quality Assurance Engineer, Marissa Morgan. (more…)
Wednesday, April 19th, 2017
Risk management is a series of processes whose objectives are to identify, address, and eliminate software risk items to an operation. Today, we are happy to highlight Joe Marshall, our Risk Manager, whose goal is to add value to our service by mitigating fraudulent activity, reducing the number of chargebacks, and developing other safeguard policies for ShowClix and our partners. (more…)
Tuesday, March 21st, 2017
Our Customer Care Department acts as an extension of our partners’ team by selling more tickets, helping them gain back valuable time, and providing their customers with peace of mind. Today we are excited to feature a great team leader, our Senior Customer Care Representative, Nick Wargo.