Comic cons, gaming expos, and fandom events of all shapes and sizes have grown into a massive industry, with new and exciting events coming to life everywhere you look. To stand out amongst competing events and continue to be successful, fandom event organizers need to know they’re partnering with a ticketing provider that offers premium services and hands-on experience to help them grow their businesses.
Read on to discover the four key services your ticketing partner should offer to take your fandom event above and beyond!
On-site Event Operations
With thousands of excited fans lining up to connect with their peers, check out vendors, and meet some of their favorite fandom celebrities, you need to be confident that your admissions process moves swiftly and efficiently. Luckily, our Event Operations team’s vast experience working with live events is at your disposal, whether you need advice on building an admissions strategy, on-site training for your staff, or even an extra set of hands at the gate!
Expert Event Support
Whether it’s setting up your event’s ticketing page, managing high-demand ticket releases, or adding merchandise upsells to your convention’s online checkout, you’ll want an experienced team you can rely on every step of the way. To ensure top-notch support, you’ll be partnered with a dedicated Client Services representative capable of providing quick answers, system support, consultation on best practices, and so much more.
Marketing Expertise and Guidance
You’ve built your event into an incredible fandom experience, but are you doing everything you can to market your event to new audiences and optimize your ROI? Our team of Marketing Services experts will assist you in making the most of our system’s integrated marketing tools, helping you build strategies that drive ticket sales, grow event awareness, and increase overall fan engagement.
In-house Call Center
We’ve all been there: in the weeks leading up to your event, one or more of your celebrity guests needs to reschedule their meet and greets, and now it’s on your team to communicate this change to your ticket buyers and work through rescheduling their photo opportunities, autograph sessions, etc. By partnering with ShowClix, you can rely on our dedicated call center and email support team to help your customers in any situation! Our team can assist with ticket purchases, travel directions, finding nearby restaurants and lodging, and answering any questions your fans may have in order to ensure a flawless experience at your event.
Is your fandom event currently missing out on any of these important services? If so, find out how our team can help you today!