How to View Timelines

  • By Anthony | Wednesday, November 2nd, 2016
How-to View Timelines

Have you checked out our new data tool, Timelines?

You can view timelines of your ticket sales data (and more!) for up to 8 of your events. Compare and contrast the sales life cycles for different events to see sales trends. You can even use the alignment tool to see sales patterns starting from each event’s sales open date or last ticket sold.

Read on to learn how to set up your first timeline.

Estimated time: 2 minutes

Visit Timelines and get started.

  • Head to the Reports section in the Admin.
  • Click Timelines in the sidebar.
  • On the Timelines manager, click Create Timeline.

Select what you want to see.

  • Now it’s time to select your events and the types of data (ticket revenue, products sold, refunds, etc.) you want to see for each one.
  • Click Add Events, and then use the search and filter tools to locate the events you want to see. (You may add up to 8 events.)
  • Next, you’ll see a list of the available timelines, or datasets, you can add to your main timeline. Click More Datasets to see the complete list.
  • Check the boxes (up to 4) for your datasets and click Continue.

Select how you want to view your timeline.

  • When you’ve selected your events and datasets, you’ll need to decide how to present them.
  • For a simple presentation of each timeline on a normal chronological view, the default setting is Full Calendar (No alignment).
  • To observe trends, you can select from different alignment types. Each alignment type adjusts each timeline to align to a similar date across all selected events.
  • For example, if you select Event Start, the y-axis (on the far right) will line up for every event, representing the event start date/time for each event.
  • Click Build Timeline to set up your timeline!

Explore your timeline.

  • Once your timeline loads, you’ll see a collection of timelines for all of your selected events.
  • Click and drag horizontally on the main timeline viewer to zoom in on a section of the graph. Click Reset Zoom to return to your original view.
  • Switch between the standard line view and a cumulative view to see growth over time.
  • Click the Untitled Timeline field and enter a new name to save your timeline for future reference. Any additional sales, etc. that occur will be included in any future visits to the timeline.

How are you using Timelines? What sorts of data would you like to see in future data tools? Email us at!

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