Our In-House Call Center Keeps Customers Happy

  • By Sara Hess | Tuesday, May 7th, 2013

We believe that selling tickets should be easy and convenient for your customers. Our in-house call center helps by providing a hassle-free purchase over the phone for any ShowClix event.

Our friendly call center is an integral part of our service, handling all of your customers’ needs and relieving your staff of the stress of constant calls and questions. How can your business take advantage of our call center? Let’s take a look at the most popular reasons our clients leverage our team’s help:
Purchase tickets over the phone. Is your event new to selling tickets online? Our call center is happy to assist your telephone customers by allowing them to purchase securely over the phone.

Answer event questions. You’re so busy working and planning your event that you may not have time to answer every single question customers ask. Allow us to answer your customers’ questions — our team can help them with directions to your event, ticket options and prices, event times and whatever information you provide on your event page. Go ahead and focus on other matters, we’ve got this covered!

Reliable communication. Our messaging is consistent. The team frequently connects with Account Managers to ensure that important information from event organizers is promptly and clearly shared with their customers. We don’t outsource our customer service because team members who are trained in-house know more about the system and provide better service.

Interested in selling tickets to customers over the phone? We’d be happy to tell you more about our call center. Contact us today or sign up and get started!

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