Wednesday, February 6th, 2019
We’re all familiar with the phrase, “the show must go on,” but if your top billed performers cancel, your venue falls through, or the weather becomes uncooperative, this can be much easier said than done! The best way event organizers can work to avoid an all-out cancellation is by putting preventative measures in place well before show day. Read on for our event experts’ advice on avoiding four common causes of event cancellations.
Wednesday, January 30th, 2019
Comic cons, gaming expos, and fandom events of all shapes and sizes have grown into a massive industry, with new and exciting events coming to life everywhere you look. To stand out amongst competing events and continue to be successful, fandom event organizers need to know they’re partnering with a ticketing provider that offers premium services and hands-on experience to help them grow their businesses.(more…)
Tuesday, November 20th, 2018
Each year, holiday events around the world draw in huge crowds of excited families and friends ready to celebrate the season. When considering the seasonality and specific needs of these events, organizers need to make sure their ticketing platform provides the right tools to keep everything running smoothly, and to make their event an unforgettable holiday experience. Read on for our event experts’ list of four ticketing features you need to take your holiday events to the next level! (more…)
Wednesday, October 31st, 2018
Regardless of the season, it’s important to be prepared for unexpected weather issues surrounding your event. When you have to make the tough call to postpone, change, or cancel, you want to make sure your customers understand the situation as thoroughly as possible. Luckily, event organizers have more options at their disposal than ever before to stay in quick, easy contact with their ticket buyers! Read on for our breakdown of tools you can use to best keep your ticket buyers informed in the event of inclement weather. (more…)
Thursday, September 6th, 2018
When your ticket sales pick up and your fan base grows, so does your customer support inbox. With a relatively lean event staff, your best decision may be to utilize an outside customer support team. How, then, can you be sure that an external call center will provide top-notch support to your customers, while maintaining a consistent experience and event branding every step of the way?
Thursday, August 9th, 2018
Right after your event ends is the perfect opportunity to collect valuable insight from those most engaged with it: your attendees! A post-event survey is a great tool in gaining meaningful feedback about your event, and subsequently putting that feedback to work by improving scheduling, content, and more for future events. That being said, you’ll need to ask the right questions to gain these actionable insights. Read on for our breakdown of the types of questions you should include in your post-event surveys! (more…)
Tuesday, May 29th, 2018
You’ve likely been hearing more about RFID (a.k.a. radio-frequency identification) and its growing presence in live events over the past few years. With all this buzz, you may be wondering what RFID can do to improve your event. What you may not have realized, is just how versatile this technology is!
Tuesday, May 15th, 2018
Your pop-up museum has built a huge following on social media, and ticket sales are going great, but you’re looking to drive even more revenue. Offering products and add-ons alongside your online ticket sales is the perfect way to do this. Read on for our event experts’ suggestions on the best products to offer to your pop-up attendees! (more…)
Tuesday, April 24th, 2018
Pop-up museums and exhibits are taking the event scene by storm, and it’s easy to see why. These events offer exciting, interactive experiences, unique photo opportunities, and so much more. With these events being in such high-demand, organizers need to make sure they are partnering with the right ticketing platform for optimum success. (more…)
Thursday, March 8th, 2018
Festival season is upon us, bringing with it all the food, fun, and entertainment we’ve come to know and love! That being said, many festivals rely on sponsorships to help them succeed. With so many festivals out there, how can you ensure that yours stands out to potential sponsors? (more…)