Thursday, September 6th, 2018

5 Reasons Your Event Should Use a Branded Call Center

When your ticket sales pick up and your fan base grows, so does your customer support inbox. With a relatively lean event staff, your best decision may be to utilize an outside customer support team. How, then, can you be sure that an external call center will provide top-notch support to your customers, while maintaining a consistent experience and event branding every step of the way?

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Tuesday, May 29th, 2018

How RFID Enhances Your Event

You’ve likely been hearing more about RFID (a.k.a. radio-frequency identification) and its growing presence in live events over the past few years. With all this buzz, you may be wondering what RFID can do to improve your event. What you may not have realized, is just how versatile this technology is!

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Thursday, March 22nd, 2018

10 Questions Your Event Staff Must be Able to Answer

Your event staff is a well-oiled machine, working in each of their specific roles to make sure event day goes off without a hitch. That being said, each and every one of your on-site staffers are acting as ambassadors for your event. Keep attendee satisfaction at an all time high by making sure your entire event staff can answer these ten common questions: (more…)

Wednesday, February 7th, 2018

Event Postponed: What You Need to Do the First Week

Let’s face it, sometimes event postponement is unavoidable. How you communicate it to your customers during the first week can make all the difference in perception and overall customer experience. Check out our team’s event postponement communication tips below, and keep them in mind when planning your next event. (more…)

Tuesday, December 19th, 2017

5 Things to Ask Your Potential 2018 Ticketing Partner

As you welcome in the new year, you’re likely considering everything 2018 will have in store for your organization: new events, new technology, and new opportunities. With all these changes, you’ll need a reliable ticketing partner who will be by your side every step of the way. But with many options, how can you be sure you’re making the right decision for your events? (more…)

Tuesday, July 18th, 2017

What To Consider When Creating Your Admission Strategy

Whether your event is hosting thousands of cosplayers, families with children, or thirsty beer festival attendees, the primary goal of your admission process is always the same: getting people into your venue as safely and quickly as possible. 

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Thursday, October 22nd, 2015

Our Event Ops Experts Talk Team Event Day Prep for Pop Culture Conventions

Every great event is made possible by a hard-working team behind it. In the days before a pop culture convention (con), our Event Ops team is packing, planning, reviewing, and traveling on-site to ensure that our partner’s event runs smoothly. Being an event expert is important, but we believe teamwork is an integral part to event success too.

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Thursday, October 22nd, 2015

RFID Technology is Perfect for Pop Culture Conventions

“What we did as a collective team was mind blowing.” ReedPOP Global V.P. Lance Fensterman said about our RFID technology. “It was the most successful entry experience in the history of New York Comic Con.”

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Friday, February 13th, 2015

The Latest Version of Axess Lets You Scan Tickets with Android Phones

The wait is over. (more…)

Friday, October 10th, 2014

ShowClix Helps Kick Off New York Comic Con 2014

It’s finally here!

After months of preparation, our Event Operations team helped ReedPOP kick off this year’s New York Comic Con.

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