Thursday, May 16th, 2019

The 4 Ticketing Features You Need for Your Pride Events

Each year, pride events of all sizes around the world strive to provide attendees with amazing and meaningful experiences, while spreading a message of equality and acceptance. To continue to be successful, LGBTQ+ pride event organizers need to know they’re partnering with a ticketing provider that offers additional tools and features to help them grow their festivals year after year.

Wednesday, February 20th, 2019

The 4 Ticketing Features You Need for Your Consumer Shows and Expos

Whether it’s a home expo, an auto show, or even a travel expo, your consumer show has the potential to welcome thousands of excited attendees looking to make their next big purchase. Taking into account the massive scale and specific needs of many consumer events, organizers need to be sure they partner with an event ticketing system that provides the right tools to keep everything running smoothly, and to make their event an unforgettable experience.

Wednesday, February 6th, 2019

How to Avoid 4 Common Causes of Event Cancellations

We’re all familiar with the phrase, “the show must go on,” but if your top billed performers cancel, your venue falls through, or the weather becomes uncooperative, this can be much easier said than done! The best way event organizers can work to avoid an all-out cancellation is by putting preventative measures in place well before show day. Read on for our event experts’ advice on avoiding four common causes of event cancellations.

Tuesday, November 20th, 2018

The 4 Ticketing Features You Need for Your Holiday Events

Each year, holiday events around the world draw in huge crowds of excited families and friends ready to celebrate the season. When considering the seasonality and specific needs of these events, organizers need to make sure their ticketing platform provides the right tools to keep everything running smoothly, and to make their event an unforgettable holiday experience. Read on for our event experts’ list of four ticketing features you need to take your holiday events to the next level! (more…)

Thursday, September 6th, 2018

5 Reasons Your Event Should Use a Branded Call Center

When your ticket sales pick up and your fan base grows, so does your customer support inbox. With a relatively lean event staff, your best decision may be to utilize an outside customer support team. How, then, can you be sure that an external call center will provide top-notch support to your customers, while maintaining a consistent experience and event branding every step of the way?

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Thursday, August 9th, 2018

4 Types of Questions You Need in Your Post-Event Surveys

Right after your event ends is the perfect opportunity to collect valuable insight from those most engaged with it: your attendees! A post-event survey is a great tool in gaining meaningful feedback about your event, and subsequently putting that feedback to work by improving scheduling, content, and more for future events. That being said, you’ll need to ask the right questions to gain these actionable insights. Read on for our breakdown of the types of questions you should include in your post-event surveys! (more…)

Tuesday, May 29th, 2018

How RFID Enhances Your Event

You’ve likely been hearing more about RFID (a.k.a. radio-frequency identification) and its growing presence in live events over the past few years. With all this buzz, you may be wondering what RFID can do to improve your event. What you may not have realized, is just how versatile this technology is!

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Wednesday, February 7th, 2018

Event Postponed: What You Need to Do the First Week

Let’s face it, sometimes event postponement is unavoidable. How you communicate it to your customers during the first week can make all the difference in perception and overall customer experience. Check out our team’s event postponement communication tips below, and keep them in mind when planning your next event. (more…)

Thursday, December 22nd, 2016

When Mother Nature Strikes – Event Communication Tips

When the weather is especially unpredictable and event organizers have to make the tough call to postpone an event, an effective communication strategy is a must. To spread the word quickly and smoothly, use tools within the ShowClix admin coupled with social media updates to craft a foolproof plan.

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Tuesday, April 26th, 2016

Virtual Meetings For Event Professionals

Our team is always traveling to help our partners at their events all around the world, so sometimes meeting in person isn’t an option. Collaborating over long distances can be difficult, but with the right tools, you and your team can get things done without missing a beat. Read on for a few of the tools that keep our team together no matter how far apart we might be.

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