October 31, 2018
Regardless of the season, it’s important to be prepared for unexpected weather issues surrounding your event. When you have to make the tough call to postpone, change, or cancel, you want to make sure your customers understand the situation as thoroughly as possible. Luckily, event organizers have more options at their disposal than ever before to stay in quick, easy contact with their ticket buyers! Read on for our breakdown of tools you can use to best keep your ticket buyers informed in the event of inclement weather.
Tuesday, September 11th, 2018
Attribution is important to every event marketer, but what’s the best way to go about quantifying the value of your online marketing efforts? Our marketing experts highly suggest using Google Analytics’ robust UTM (Urchin Tracking Module) parameters for all your online marketing campaigns! They’re simple yet highly effective, and it’s free to append the tracking parameters to any URL you share via your email blasts, Facebook Ads, Twitter posts, and more. Read on to learn how and why UTM parameters are a pertinent part of any modern event marketing strategy. (more…)
Friday, September 7th, 2018
This September, there’s no better place to enjoy the final days of summer than at Steel City Big Pour! For the 12th year in a row, Pittsburgh’s biggest beer and food fundraiser is back at Construction Junction, a non-profit building material reuse organization. With three hours of beer, food, live art, raffles, and music per session in a massive 90,000 square foot warehouse, it’s no wonder Steel City Big Pour is the region’s “must attend” craft beer festival! (more…)
Thursday, September 6th, 2018
When your ticket sales pick up and your fan base grows, so does your customer support inbox. With a relatively lean event staff, your best decision may be to utilize an outside customer support team. How, then, can you be sure that an external call center will provide top-notch support to your customers, while maintaining a consistent experience and event branding every step of the way?
Wednesday, September 5th, 2018
Our Event Operations team is just returning from a weekend filled with fandom fun! Check out their on-site experiences at this year’s PAX West, PAX Dev, and Crunchyroll Expo as they relive some of their favorite moments from these incredible events! (more…)
Thursday, August 30th, 2018
Do you love Batman, The Office, Big Bird, True Blood, Lord of the Rings, and the X-Men? Keystone Comic Con is coming to the Pennsylvania Convention Center on September 14-16 featuring all these fandoms and more, and it’ll be an experience unlike anything Philadelphia has ever seen before! (more…)
Thursday, August 23rd, 2018
As an industry-leading international event technology solution, ShowClix is dedicated to providing excellent partner support across the globe. Bruce Morrison, General Manager of ShowClix Canada, is instrumental in helping our Canadian partners master our system and grow their businesses. After joining our team nearly a year ago, Bruce has brought valuable knowledge about the Canadian ticketing market, and has been a great asset to both our team and our partners. (more…)
Thursday, August 16th, 2018
Our Event Operations experts had yet another full weekend of working on-site with our partners at some amazing events! Read on for their recaps from three of last weekend’s unmissable events, QuakeCon 2018, Otakon 2018, and the 12th Annual Millvale Brew Fest! (more…)